- Video
MAKE SURE YOUR CONTACT FORM WORKS
Most contact form entries end up just off the edge of the whiteboard. A place that doesn't exist.
▶Play the video: MAKE SURE YOUR CONTACT FORM WORKSA contact form has one job. Someone fills in their details and they get sent to an email address. On websites we didn’t build, I’d say 90% of the time they go absolutely nowhere.
On the whiteboard there’s an arrow pointing just off the edge of the board. That place doesn’t exist. That’s where most contact form entries end up.
The bad bit is you don’t find out. The person who filled it in doesn’t know it went nowhere. You just think it’s been quiet.
So fill in your own contact form today and check it lands in the inbox you expect. Make it work. I can’t even be bothered to say work properly, because it’s that annoying. Just make it work. If enquiries have dried up, this is the first place to look, and there’s more in why is my website not getting enquiries?
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Read the full transcript
contact forms on websites are the things when somebody comes to your website they're fill in your details and it's meant to get sent to an email address I'd say when we're not building the website 90% of the time they go to [ __ ] nowhere in fact what I tend to find is contact forms go to the same place where this arrow goes to which is just off the board over there just here you'll notice something about that that place just off the B it doesn't exist and that's where most contact form entries end up going make sure they work I mean I can't have be asked to write work properly because it's so annoying but just go work make your contact forms work all right