Website Support Packages

Your website going live is only the beginning of a long journey, and we don't leave you in the dark to continue alone.

All of our packages include world-class hosting and 45 minutes of support as standard.

Whether you want to improve your search engine rankings, get a helping hand updating your website or let us handle the full marketing of your website we can help.

Support

Website

  • SSL certificate included
  • High performance hosting
  • Daily backups
  • WordPress updates
  • WordPress plugin updates
  • 24/7 security and uptime monitoring
  • Brute force attack protection

Includes 45 minutes of monthly support

  • Website tweaks
  • Friendly email and telephone support

Website performance checking

  • Broken link checking

Reporting

  • Basic monthly report

Support + SEO

Website

  • SSL certificate included
  • High performance hosting
  • Daily backups
  • WordPress updates
  • WordPress plugin updates
  • 24/7 security and uptime monitoring
  • Brute force attack protection

Includes 45 minutes of monthly support

  • Website tweaks
  • Friendly email and telephone support

Website performance checking

  • Broken link checking
  • SSL checks
  • Website speed checking
  • Website audit

Reporting

  • Basic monthly report

Advanced reporting

  • SEO website audit report
  • SEO positioning report

Search Engine Optimisation (SEO)

  • Tracking and improving website for 10 keywords
  • Maintenance and editing of website content
 to maintain keyword positions
  • SEO audit report

Studio hours

  • 5% off studio hours

Full Website Marketing

Website

  • SSL certificate included
  • High performance hosting
  • Daily backups
  • WordPress updates
  • WordPress plugin updates
  • 24/7 security and uptime monitoring
  • Brute force attack protection

Includes 45 minutes of monthly support

  • Website tweaks
  • Friendly email and telephone support

Website performance checking

  • Broken link checking
  • SSL checks
  • Website speed checking
  • Website audit

Reporting

  • Basic monthly report

Advanced reporting

  • SEO website audit report
  • SEO positioning report
  • Content calendar management

Search Engine Optimisation (SEO)

  • Tracking and improving website for 10 keywords
  • Maintenance and editing of website content
 to maintain keyword positions
  • SEO audit report

Social Media Management

  • Management of 3 social networks
  • 5 posts per week
  • Design and creation of social posts
  • Management of social content calendar

Website Content Management

  • Generation and publication of 1 blog 
post per week
  • Promotion of content across social
  • Management of website content calendar

Digital Marketing Plan Management

  • Generation of digital marketing plan to
 promote your website
  • Management of the marketing plan when
 things change
  • Expert advice on digital marketing whenever
 you need it

Studio hours

  • 10% off studio hours

Questions?

What do you classify as a “website tweak”?

Website tweaks are simple changes to your website such as adding or updating image and text content on your website.

For example, if you move office you can call us to update your details. If you’re too busy to add your latest blog post to your website you can ask us to upload it for you.

What happens if I go over my 45 minutes in a month?

We’ll charge you our standard hourly rate for any work we do that goes over 45 minutes in a month. We’ll always discuss this with you first before starting any extra work and we’ll tell you when you’ve used your time.

What is included in your reports?

In our basic reports we tell you how your website is performing in search engines, basic search engine positioning, website traffic and issues with your website. Each month we look at these issues and fix the most important ones.

In our more advanced reports we give you detailed analysis of your search engine rankings and maintain a marketing calendar for you.

How much do you charge to support an ecommerce website?

All of our packages are available for ecommerce websites, but we charge double for these. So our Support package becomes £200, Support + SEO becomes £500 etc.

Can you support my website that wasn’t designed or built by you?

We can support and improve most WordPress websites but we’ll have to take a look at it first before we can commit. In this instance it’s best to just contact us and have a chat.

How will I be billed?

We’ll take payment monthly by Direct Debit. If you’d prefer not to pay by Direct Debit we’ll bill you quarterly in advance.